I would like to share with you a new piece of technology that we have incorporated into our business in 2013 to help us live up to the “Best Service” part of our slogan.
The Mini IPAD.
This device allows us to collect customer information, create detailed estimates on site, email them, collect signatures, and process credit card payments.
It allows us to track color information, create paint orders and provide detailed production reports by room or surface for our crews.
It allows us to set up, manage appointments, schedules, crew assignments, and to communicate with our crews and customers via email or text.
Last but not least it allows us access to social media, online training and education and color selection for our customers.
Know someone looking for a professional painting company with a focus on service, quality and value? Have them give us a call today at 603-494-0835
A couple of weeks ago I received a request for an estimate. The customer had been referred to us and told we were very good by anotherr local business. She was wondering if we would be available on short notice to paint some rooms in the home she was purchasing. I apologized as we are booked solid until mid July but offered to at least provide her with an estimate. For a few days I had heard nothing from her so I assumed that we probably had lost the opportunity. After a few more days I received an email and a phone call both saying they would be happy to wait until July and would love to have the estimate because she heard again that we were very good. I’m humbled by the kind words of the business referring us as well as her willingness to wait. We take a lot of pride in the work that we do and so I guess people realize that more than I know. Have a painting project, interior or exterior coming up? Give us a call. We would love to talk with you.
It’s a great day to be outside writing estimates! Next stop Windham, NH. Have an exterior paint project coming up this Spring? Give us a call today at 603-494-0835 or contact us on facebook.com/leggspainting.
Before you hire a contractor to solve your peeling paint problem please take a moment to read this article.
5 years ago I received a phone call from a now customer of mine. She had hired someone to paint her home 2 years prior to her first contacting us. He charged her full price to paint her home and did an outstanding job of caulking the bottom of every clapboard completely closed. Now caulking is part of the prep process before painting but only around windows, doors, and fascia boards. The bottoms of the boards need to remain open in order for interior moisture to escape.
About 6 months after the paint job was completed she discovered that the house was beginning to peel on all 4 sides.
Apparently, the warm Spring Sun was pulling the moisture that had built up over the Winter time through the exterior of the house. To make the situation even more problematic, the house was built with little to no Tyvek moisture barrier. A common practice on older homes.
The customer called the previous paint company and asked him to return to fix the problem. After charging her $5,000 and less than 1 year later; he was not willing to do so. He left her high and dry to deal with the problem.
She then contacted us and asked if we might be able to help solve her problem and provide her with a solution that will last.
After looking at the home I immediately realized what had happened. There was a solution but it would require scraping off all of the old paint, removing all of the caulk and re-painting the entire home. The customer agreed and had us complete the work 1 side each year for the next 4 years.
We painstakingly scraped all of the old paint and caulk off the house, re-caulked where needed, oil primed with a tinted oil primer and then stained the final coat instead of using a latex paint.
To this day the house is no longer peeling and the finish continues to look great.
Buyer beware when hiring a painting contractor. Just because they have been in the business or have been painting for years doesn’t mean they have the right solution.
At Legg’s Painting we not only offer you the best quality and value, but we back it up with excellent customer service and a 1 year written warrantee.
Our business reaches well beyond the world of painting. For instance, if you or your business are experiencing water damage from the recent cold snap you can call Legg’s Painting. We’ll pull our entire network of water restoration vendors, plumbers, electricians, contractors and carpenters together along with our team of professional painters to restore your home or place of business to its original condition. With over 1.5 million in sales, we have the experience to help get you back on track. Whether you’re an Insurance Company or a Home or Business Owner, why not give us a call today for your next painting project.
Please take a moment to check out the latest rendition of leggspainting.com and tell us what you think. We chose Word Press as our internet platform to allow us to blog as well as communicate with several social media outlets at the same time. Our goal is to continue to provide you our clients, fellow bloggers and friends with informative content and valuable resources. Be sure to sign up for our blog and to receive email notices when we update our site.
Tired of the dark stained trim in your home? Did you know that we can convert that trim to White or any other color you like? We caulk all of the open seams, fill all of the nail holes, sand, prime and then paint it to look like new. Give us a call today for your no obligation quote
Leggs Painting LLC is a full service painting company offering exterior, interior painitng, powerwashing and carpentry, for the residential, condominium and commercial customer.